1. Privacy Policy

At India Te Llama, we respect your privacy and are committed to protecting your personal information. We never sell, rent, or share your personal data with third parties, except those required for travel arrangements (e.g., hotels, drivers, airlines).

🔹 Information We Collect:

• Full name, contact number, and email address
• Travel preferences and special requests
• Payment information processed via secure gateways

🔹 How We Use Your Data:

• To confirm bookings and send travel details
• To share important updates and reminders
• To improve services using feedback

🔹 Data Protection:

All data is stored securely and only accessible by authorized staff.
You may request data deletion or correction anytime by emailing info@indiacotidiana.com.

2. Booking & Cancellation Policy

🔹 Booking Confirmation:

• Minimum 30% advance payment is required to confirm a booking.
• Balance must be paid 7–10 days before tour start date.
• Official confirmation is provided via Email/WhatsApp.

🔹 Cancellation Policy:

Note: Train/flight tickets and third-party bookings follow their own refund rules.

🔹 Amendments:

Changes can be made up to 15 days before travel, subject to availability.

3. Payment Policy

We offer multiple secure payment options:

• Transferwise (for European guests)
• Bank transfer (for all)
• Western Union (for international guests)
• Revolut (for European guests)
• PayPal (for international guests)

🔹 Currency:

Prices are listed in INR.
International payments are converted at the day’s exchange rate.

🔹 Receipts:

Official e-receipt & booking voucher will be emailed after payment.

4. Responsible Travel Policy

We believe travel should benefit both travelers and local communities. Our principles:

🔹 Respect for Culture:

• Dress modestly and respect local customs.
• Ask before taking photos of people.

🔹 Sustainability:

• Support eco-friendly and rural accommodations.
• Promote local artisans and family-run businesses.

🔹 Community Support:

A portion of every rural tour supports village projects—education, sanitation, and women's initiatives.

5. Health & Safety Policy

• Verified, licensed drivers and guides
• Clean and sanitized vehicles & stays
• 24×7 emergency contact during tours
• Travel insurance support (recommended for international guests)

6. Media & Photography Policy

During group or rural tours, we may take photos/videos for promotions. If you prefer not to appear, please inform us beforehand.

7. Terms of Use

• Provide accurate details while booking.
• Follow local laws and travel guidelines.
• Respect safety instructions given by guides and staff.

8. Contact for Policy Queries

📧 Email: info@indiatellama.com
📞 Phone: +91 90845 97656
🔗 Links: Find Us | Website